NTPU Microsoft 365 Service Apply

Account Related

How could I change my account password?

You could use [Forgot Password] function. The system will send a new password to your spare mailbox. And after login, you can reset the password.

How can I modify the account and name?

Sorry, they can't be modified once having applied. Please be careful while filling out those fields.

Common Questions

I didn't receive any verification email after finishing the application. What went wrong?

Maybe in your junk mail.

I forgot my password. How should I do?

You could use [Forgot Password] function. The system will send a new password to your spare mailbox.

Microsoft M365 Multi-Factor Authentication Microsoft Authenticator Operation and User Guide

Microsoft Authenticator Operation and User Guide

In order to prevent data breaches caused by lost or stolen credentials, Microsoft has implemented Multi-Factor Authentication (MFA).

Faculty, staff, and students who use the school’s Office 365 (Microsoft 365) accounts may see a prompt to install and configure the Microsoft Authenticator mobile app when signing in. If this occurs, please refer to the setup and activation instructions provided by the authorized Microsoft partner and Microsoft’s official documentation below.

MFA Basic Installation and Setup Guide
(Provided by Microsoft Taiwan authorized partner, CloudMosa Technology)

Set up the Microsoft Authenticator app as your verification method
(Microsoft official documentation)

I am unable to receive the verification code when logging into my M365 account.

If you have previously registered your account on another app or device but are unable to receive verification codes, you will need to reset the multi-factor authentication (MFA) for your Microsoft 365 (M365) account. Please complete the form below to submit your request.

You must sign in with your school Gmail account to apply.

M365 Account Login Verification Reset Request

FAQ